1. If for some reason you are not happy with any of our product purchased from our website, returns are accepted within 30 days of purchase.

2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must be with the original packaging.

3. Several types of goods are exempt from being returned. We also do not accept products that are intimate.

4. To complete your return, we require a receipt or proof of purchase.

5. There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

6. Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

7. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve still have not received your refund yet, please contact us at 

8. Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

9. Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:
Graintex Inc.
31875 Corydon Road Unit 150
Lake Elsinore, CA 92530

10. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

11. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

12. Shipping
To return your product, you should mail your product to:
Graintex Inc.
31875 Corydon Road Unit 150
Lake Elsinore, CA 92530

13. You will be responsible for paying for your own shipping costs for returning your item. For orders with Next Day Delivery service & for international orders, shipping costs are non-refundable. In case a Return Shipping Label is issued to you,  when you receive a refund, the cost of return shipping will be deducted from your refund.